Data Protection Policy

PRIVACY POLICY

This policy is an integral part of the legal notice of the website of PORTALÁMPARAS Y ACCESORIOS SOLERA, S.A.U. (www.psolera.com,), hereinafter PORTALÁMPARAS Y ACCESORIOS SOLERA, S.A.U.

PORTALÁMPARAS Y ACCESORIOS SOLERA, S.A.U. is especially committed to protecting the personal data of users of its website. Through this Privacy Policy, it informs users about how the personal data collected on www.psolera.com is processed, so they can decide freely and voluntarily whether to provide the requested information.

The company reserves the right to modify this policy to adapt it to legislative changes, legal precedents, or industry practices. Any modifications will be announced in advance.

DATA CONTROLLER

The data controller is:

PORTALÁMPARAS Y ACCESORIOS SOLERA, S.A.U.
Polígono Industrial Fuente del Jarro, C/ Villa de Madrid, 53
46988 Paterna (Valencia), Spain
Phone: (+34) 961 322 301
Email: solera@psolera.com

PURPOSE OF DATA PROCESSING

The data collected through forms on the website is processed to manage requests for information, questions, complaints, compliments, suggestions, participation in activities, events, or services, and for recruitment processes through CV collection.

DATA RETENTION PERIOD

The data will be kept as long as necessary to meet legal obligations or until the data subject requests deletion, provided they are entitled to do so.

LEGAL BASIS

The legal basis for data processing is the user's consent in accordance with Article 6.1(a) of the General Data Protection Regulation (GDPR).

DATA ACCURACY

Users are responsible for ensuring their data is current and must notify any changes or update it directly if enabled.

DATA RECIPIENTS

Data will not be disclosed to third parties, except where legally required or necessary to fulfill the stated purposes.

USER RIGHTS

Users may exercise their rights of access, rectification, erasure, restriction, objection, and data portability by submitting a request, along with a copy of their ID, to:

PORTALÁMPARAS Y ACCESORIOS SOLERA, S.A.U.
Polígono Industrial Fuente del Jarro, C/ Villa de Madrid, 53
46988 Paterna (Valencia), Spain

If users consider their rights have been violated, they may file a complaint with the Spanish Data Protection Agency: www.aepd.es

SECURITY MEASURES

PORTALÁMPARAS Y ACCESORIOS SOLERA, S.A.U. implements the necessary technical and organizational measures to ensure data security and confidentiality, preventing alteration, loss, or unauthorized access.

Processing of data on social media

PORTALÁMPARAS Y ACCESORIOS SOLERA, S.A.U. has corporate profiles on LinkedIn, Instagram, YouTube and Facebook, as well as on other social networks that may be added in the future, for the purpose of providing information about its products, services, news, corporate activities, events, trade fairs, technical content, promotional actions and other information related to its business activity.

When a user interacts with the official profiles of PORTALÁMPARAS Y ACCESORIOS SOLERA, S.A.U. on social media, for example by following the profile, posting comments, sending private messages, sharing posts, mentioning the company or taking part in prize draws, promotions or actions organised through those channels, the company may process the personal data that the user has provided or made public through the corresponding social network.

The data processed may include, among others, username, first name and surname if visible, profile image, public profile, comments, private messages, mentions, interactions, replies, requests for information, data necessary to manage prize draws or promotions, commercial enquiries, technical enquiries, professional requests or any other data that the user voluntarily communicates through social media.

The purpose of the processing will be to manage the corporate presence of PORTALÁMPARAS Y ACCESORIOS SOLERA, S.A.U. on social media, publish product news, corporate news, events and trade fairs, reply to comments and private messages, handle commercial or technical enquiries, manage requests for information, carry out promotional actions, prize draws or competitions, publish job offers and maintain direct communication with users, customers, potential customers, distributors, installers, partners and other profiles interested in the company’s activity.

In the case of prize draws, competitions or promotional actions, the data may be processed to manage participation, check compliance with the participation conditions, contact the winners, publish the result where appropriate and carry out the necessary steps to deliver the corresponding prize or incentive.

The legal basis for the processing may be the user’s consent when voluntarily interacting with the company’s social profiles or participating in prize draws, promotions or specific actions, the legitimate interest of PORTALÁMPARAS Y ACCESORIOS SOLERA, S.A.U. in managing its corporate presence and business communication on social media, as well as the application of pre-contractual measures when the user’s interaction is aimed at requesting commercial, technical or professional information.

PORTALÁMPARAS Y ACCESORIOS SOLERA, S.A.U. shall not be responsible for processing carried out directly by social media platforms. Each social network has its own terms of use and privacy policies, which the user must consult and accept before using those services.

Users may exercise their rights of access, rectification, erasure, objection, restriction of processing and portability, where applicable, by sending a communication to PORTALÁMPARAS Y ACCESORIOS SOLERA, S.A.U., Polígono Industrial Fuente del Jarro, C/ Villa de Madrid, 53 – 46988 Paterna (Valencia), Spain, or by email to solera@psolera.com, clearly indicating the right they wish to exercise.

If the request relates to data processed directly by the social network itself, the user must also contact that platform, as PORTALÁMPARAS Y ACCESORIOS SOLERA, S.A.U. may have limited capacity to access, rectify or delete data managed directly by third parties.